7 days a week, around the clock!

The relationships with our tenants are of central importance to us and are the prerequisite for a long-term rental relationship. We always strive for a high level of satisfaction among our tenants in our residential complexes and this has already become a given almost everywhere. But of course unforeseeable events happen and you have questions, requests or suggestions for us. In such cases, we are there for you from Monday to Sunday, around the clock!

Our 24 hour service

You can reach us every day, 24 hours from Monday to Sunday, by phone or email. This means we are able to help you immediately, even in urgent cases, for example by commissioning the service provider to repair the damage immediately.

You can reach us via the phone number:
0611 737611-0

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    Your consultation hours: In person on site or digitally

    Our weekly on-site consultation hours offer you the opportunity to discuss your concerns with us personally. Whether you have questions about rent payments, repairs or other concerns, we take the time to listen to you and find solutions. We understand that every concern is individual and want to ensure that you feel in good hands with us. If you prefer to write an email, have a video call or communicate with us via our online chat - we adapt to your needs. We want to ensure that you can contact us at any time and in the way you prefer. You will find information about your personal consultation hours in the welcome letter or in the information notices.

    Headquarters Wiesbaden
    Frankfurter Straße 39
    65189 Wiesbaden

    Head office: 0611 737611-0
    Email: wiesbaden.pm@dii.de

    Tenant consultation hours in this branch
    on Tuesdays:
    11:00 a.m. – 1:00 p.m

    Thursdays:
    3:00 p.m. – 5:00 p.m

    Oldenburg office
    Wehdestraße 4
    26123 Oldenburg

    Head office: 0611 737611-0
    Email: oldenburg.pm@dii.de

    Tenant consultation hours in this branch
    on Tuesdays:
    11:00 a.m. – 1:00 p.m

    Thursdays:
    2:00 p.m. – 5:00 p.m

    Cologne office
    Siegburger Straße 233
    50679 Cologne

    Head office: 0611 737611-0
    Email: koeln.pm@dii.de

    Tenant consultation hours in this branch
    on Tuesdays:
    11:00 a.m. – 1:00 p.m

    Hanover office
    Oldenburger Allee 15
    30659 Hanover

    Head office: 0611 737611-0
    Email: hannover.pm@dii.de

    Tenant consultation hours in this branch
    on Tuesdays:
    10:00 a.m. – 12:00 p.m.
    3:00 p.m. – 5:00 p.m

    Thursdays:
    10:00 a.m. – 12:00 p.m.
    3:00 p.m. – 5:00 p.m

    Caretaker office Freiburg
    Willy-Brandt-Allee 20
    79111 Freiburg

    Head office: 0611 737611-0
    Email: freiburg.pm@dii.de